Bespoqe does not own or operate any of the companies providing accommodations, transportation, meals or other itinerary components for programs. We assume no responsibility for delays, losses or accidents, or for damage to persons or property caused by any persons, firm, corporations or other entity providing accommodations, transportation, meals or other services either as part of or incidental to this program. Please note that city taxes and tips are not included in any of our pricing.

With the final payment the itinerary document is accepted as travel contract.

 

PAYMENT POLICY

  • A non refundable deposit of EUR 2.000 is due at the booking (unless services and bookings are less than 30 days away, for which, full payment will be due).
  • Payment of the balance is due on 30 days prior to the start date.
  • If the reservation is made within 30 days of the start date, the entire tour price must be paid at the time of confirmation.
  • Quote and payment will be in EUR currency.
  • Bespoqe accept NET payments from agents by wire transfer or GROSS payment from clients by credit card (VISA and MasterCard). Agent’s fee will be remitted back via wire transfer after completion of trip.
  • Booking starts when Bespoqe's Credit Card Authorization Form will be filled with client’s info

 

CANCELLATION POLICY

  • All cancellation notices must be in writing or via e-mail.
  • Cancellations made 30 days prior to the program start date will not receive deposits.
  • Cancellations less than 30 days prior to the program start date will not be eligible for a refund.

Bespoqe reserves the right to cancel services due to any unforeseen circumstance as determined by the company. If the services are cancelled by Bespoqe, guests will receive a refund of moneys paid for the service(s). No refunds will be made for any service(s) not used during the trip, unless Bespoqe cancels the service(s). Bespoqe strongly recommends guests purchase trip cancellation insurance. Itineraries may be subject to change. Bespoqe will make best efforts to contact participants to inform them of any significant changes as defined by Bespoqe.